Policies at Celeritas Auto Solutions
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!
Shipping and Delivery
What You Need to Know
We strive to provide our customers with fast and efficient shipping. That's why we aim to deliver all tractor parts to you within 1-3 business days. For specialised brake discs, the shipping time may vary based on the product and volume. If you have any questions or would like to learn more, please don't hesitate to reach out to us directly. We're always here to help!
Our Return Policy
Everything You Need to Know
Customer satisfaction is our top priority. If you receive a defective product, please contact us immediately so that we may assist you with a prompt and hassle-free resolution. Simply send the item back to us and we will happily send a replacement part to you at no charge.
Warranty Information
The Information You Need to Know
At Celeritas Auto Solutions, we are dedicated to providing you with the highest quality brake discs and tractor parts for your vehicle. We have established a strong partnership with our suppliers to guarantee that all products sold through our website are thoroughly checked, safe and compliant with all relevant road use regulations, including having an ECE R90 certification where necessary.
However, it is important to note that every vehicle and its requirements are unique. As such, we cannot guarantee the compatibility of our brake discs and tractor parts for every individual customer. It is the customer's responsibility to ensure that the parts purchased are appropriate for their specific needs and comply with all local laws and regulations.
We take great pride in our products and the service we provide. However, in the event of any issues arising from the improper use of our brake discs and tractor parts, we cannot be held liable for any damages, claims or costs incurred.
By making a purchase from Celeritas Auto Solutions, you acknowledge and accept this disclaimer. Thank you for choosing us!
Privacy at Celeritas Auto Solutions
All about Information Security
We are committed to protecting the privacy of our customers. We collect, store and process your personal information in accordance with the General Data Protection Regulation (GDPR).
The information we collect may include your name, address, email address, phone number and payment details. This information is used to fulfill your order, provide customer support, and improve our services. We may also use this information to send you promotional offers and updates, if you have opted-in to receive such communications.
We take the security of your personal information very seriously and have implemented appropriate measures where possible and reasonable to protect it from unauthorized access, alteration, disclosure or destruction.
We will not share your personal information with any third party, except as necessary to fulfill your order or as required by law.
If you have any questions or concerns about our privacy policy, please don't hesitate to reach out to us. Thank you for choosing Celeritas Auto Solutions